Data protection

Privacy Policy from Porath Customs Agents GmbH



  1. Preface
  2. We are pleased that you are interested in learning more about our com-pany. Porath Customs Agents GmbH (hereafter also referred to as “we” or “us”) places a special emphasis on the importance of data protection. We therefore take your privacy very seriously and process your personal data in accordance with applicable data protection law.

    This privacy policy informs you about the nature, scope and purpose of the personal data we collect, process and use when you visit our website. Per-sonal data is all data that can be related to your person, e.g. name, ad-dress, and e-mail addresses.

    In addition, we inform you about your rights against us as the Controller.

  3. Controller
  4. Controller within the meaning of Art. 4 No. 7 of the EU General Data Pro-tection Regulation (GDPR) is Porath Customs Agents GmbH, Hei-denkampsweg 81, 20097 Hamburg, Germany. For more information about us, please refer to our imprint.
    You can contact our data protection officer at or by telephone on +49 (40) 8000 50 500.

  5. Data processing on our website
  6. During the mere informative use of our website, we automatically collect and store information in the server log files that your browser transmits to us.

    – Referrer (previously visited website)
    – Requested web page or file
    – Browser type and version
    – Operating system used
    – Type of device used
    – Time of access
    – IP address in anonymized form (only used to determine the location of the access)

    This data is technically necessary for us to display this website to you and to ensure stability and security. The temporary storage of the IP address by the system is necessary to enable delivery of the website to your com-puter. For this purpose, your IP address must be stored for the duration of the session.

    The storage in log files ensures the functionality of the website. In addi-tion, we use the data to optimise the website and to ensure the security of our information technology systems. The data stored in the log files is not merged with other data sources. We also do not assign this data to specific persons.

    The legal basis for the collection and temporary storage of data is Sec-tion 25 (2) no. 2 German Telecommunications-Telemedia Data Protection Act (“TTDSG”) in conjunction with Art. 6 (1) s. 1 lit. f GDPR. Our legiti-mate interest according to Art. 6 (1) s. 1 lit. f GDPR lies in the above-mentioned purposes.

    This data is stored on servers in Germany. They are deleted as soon as they are no longer required to achieve the purpose for which they were col-lected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. Insofar as data is stored in server log files, the data will be deleted after 8 weeks at the latest.

    The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation and delivery of the website. Consequently, the user may not object the processing of da-ta in this case.

  7. Routine deletion of personal data
  8. The data will be processed and stored as long as this is necessary in rela-tion to the purpose for which they were collected. Subsequently, they are deleted when legally permissible.

  9. Cookies
  10. In addition to the data mentioned in section 3, which your server trans-mits to us, cookies are stored on your computer when you use our website. Cookies are small files that are stored on a visitor’s device (e.g. computer or smartphone). This includes for example:

    – IP address of the visitor;
    – Date and time of the visit;
    – URL of the referring page (the page from which the visitor came);
    – The pages visited on our website;
    – Information about the browser used (type and version, operating system, etc.).

    We only use technically necessary cookies.

    Technically necessary cookies help visitors navigate the website by provid-ing basic functions such as navigating the pages and accessing secure ar-eas. Without these cookies, the website would not function properly.

    This also includes functions such as your language settings. Without these cookies, you will not be able to use the services on our website without re-strictions. The cookies are stored for the duration of your internet session. These cookies are necessary so that we can provide you with the service you are using.

    The legal basis for the use of these cookies, which are technically necessary for the operation of the website itself or for the service you use (e.g. lan-guage setting), is our legitimate interest pursuant to Section 25 (2) no. 2 TTDSG in conjunction with Art. 6 (1) s. 1 lit. f GDPR.

  11. Social media
  12. In addition to our website, we are present on Xing, LinkedIn, Facebook, Twitter and Google+. On our website, we only provide links to our respec-tive profiles. Please refer to the respective platform’s privacy policy for the purpose and scope of data collection as well as the provisions regarding the use of your data by the respective operator.


  13. Links to other websites
  14. This website may also contain links to other third party websites.

    We endeavour to provide links only to websites that meet our high stand-ards and share our respect for your privacy, but we do not monitor or control any of the information that is collected when you access a link to a third party. The operators of third party websites may handle personal in-formation differently than we do. Accordingly, we do not guarantee the proper processing of personal data on these websites. If we become aware of any infringements of the law, we will remove the relevant link immedi-ately.

  15. Your rights
  16. You have the following rights in relation to your personal data::

    Right of access (Art. 15 GDPR)
    You have the right to receive information pursuant to Art. 15 GDPR. In addition, you have the right to request a copy of your personal data in ac-cordance with Art. 15 (3) GDPR.

    Right of rectification or erasure (Art. 16 and 17 GDPR)
    You have the right to have inaccurate personal data concerning you cor-rected. Furthermore, you have the right to request the deletion of your per-sonal data if further processing is no longer necessary, the processing is unlawful or you have revoked your consent in this regard.

    Right to restriction of processing (Art. 18 GDPR)
    You have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being, if the conditions in Art. 18 GDPR are met.

    Right to data portability (Art. 20 GDPR)
    Within the limits of Art. 20 GDPR, you have the right to receive your per-sonal data in a machine-readable format in order to forward it or have it forwarded to another controller if necessary.

    Right to complain
    You also have the right to complain to a data protection supervisory au-thority regarding our processing of your personal data.

    Right to object to processing (Art.21 GDPR)

    You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data re-lating to you which is carried out on the basis of Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provi-sions.

    We will no longer process the personal data relating to you un-less we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

    If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

    If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

    To exercise your rights, please contact our data protection officer at

    The assertion of these rights is free of charge.

Status: November 2022


Do you have questions about our services? Just send us an e-mail or call us - your personal contact will be glad to answer your questions.

Heidenkampsweg 81
20097 Hamburg

Tel .: +49 (40) 8000 50-500

Emergency call after 6 pm:
+49 (160) 90 60 63 58